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Privacy Policy

Effective Date: August 01, 2025

 

Obsidian Equine ("Company", "we", "our", or "us") is committed to protecting the privacy of our members and users ("you" or "your") who access and use our website located at [Insert Website URL] (the "Site"). This Privacy Policy outlines how we collect, use, share, and protect your personal information. By using the Site, you agree to the practices described in this Privacy Policy.

 

  1. Information We Collect

    1. Information You Provide

      1. Name, email address, phone number, mailing address

      2. Payment and billing information (processed via third-party processors)

      3. Account credentials (username, password) - Communication preferences and messages

      4. Membership details and preferences

    2. Information Collected Automatically

      1. IP address and device information

      2. Browser type and operating system

      3. Usage data (pages visited, features used, date/time of access

      4. Cookies and tracking technologies (used for analytics and functionality)

    3. Information from Third Parties

      1. Payment processors and verification services

      2. Social login integrations (if used)

  2. How We Use Your Information We use your information to:

    1. Manage your membership account and preferences

    2. Provide customer service and support

    3. Process payments and transactions

    4. Facilitate communication between members and the business

    5. Improve website functionality and user experience

    6. Send important notices, updates, and marketing (as per your consent)

    7. Enforce our terms of use and protect against fraud or abuse.

  3. How We Share Your Information 

    1. We do not sell your personal information. We may share it with:

      1. Service Providers: such as web hosting platforms, analytics tools, and payment processors

      2. Legal Authorities: when required by law, court order, or to protect the rights and safety of the Company and others

      3. Other Users: only in contexts where you voluntarily share within forums, member profiles, or messages

  4. Member-to-Member Communication:

    1. You acknowledge that any communication between members (e.g., through forums, messaging, or posts) may be visible to other users and should not contain sensitive personal or financial information. The Company is not responsible for how other users interact with or use this content. Use discretion when engaging with other members.

  5. Data Security

    1. We implement commercially reasonable safeguards to protect your personal data, including:

      1. SSL encryption

      2. Secure payment processing via PCI-compliant vendors

      3. Regular system updates and access control

      4. Role-based user permission management

    2. However, no method of transmission other the internet is 100% secure. You use the Site and share your information at your own risk.

  6. Your Privacy Rights

    1. Depending on your location and applicable law, you may have rights to:

      1. Access, correct, or delete your personal information

      2. Withdraw consent for marketing communications

      3. Request data portability

      4. Lodge a complaint with a regulatory authority

    2. To exercise these rights, contacts us at contact@obsidianequine.com

  7. Cookies and Tracking Technologies

    1. We use cookies and similar technologies to:

      1. Keep you logged in

      2. Personalize your experience

      3. Monitor Site performance

    2. You may disable cookies through your browser settings, but some Site features may not function properly as a result

  8. Children’s Privacy

    1. This Site is not interested in individuals under the age of 18. We do not knowingly collect personal information from children. If we discover such information has been collected, it will be deleted promptly.

  9. Data Retention

    1. We retain your personal information for as long as necessary to fullfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

  10. Third-Party Links

    1. The Site may contain links to external sites not operated by us. We are not responsible for the privacy practices or content of those sites. Use them at your own discretion.

  11. Updates to This Policy

    1. We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of the Site constitutes acceptance of those changes.

  12. Contact Us

    1. If you have any questions or concerns about this Privacy Policy or your data, Contact us at:

      1. Obsidian Equine

      2. contact@obsidianequine.com

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